Privacy Policy
Categories of Data Collected
To ensure the secure and reliable operation of our financial platform, we process specific categories of data:
Identity and Contact Information During account registration and customer support interactions, we collect essential details such as your full name, email address, and phone number.
Verification and Compliance Data Where our security protocols or fraud prevention measures require, we may request official identification documentation to validate your eligibility and account ownership.
Technical Identifiers and Device Data When you access our systems, we automatically collect technical parameters including your IP address, browser type, operating system details, and server access logs. These metadata are required for secure authentication and network security monitoring.
Usage Analytics and Activity Metadata We analyze interaction data within our dashboards to continuously improve our platform's performance. The processing of these activity logs does not imply that Zignalor acts as a custodian for your financial assets.
Transaction and Payment Details If you utilize premium tools or services, we process the data necessary for billing. Payment processing is typically facilitated through secure, third-party payment providers.
Lawful Basis for Processing
We process your personal data based on legitimate legal grounds, including contract performance (providing platform access), our legitimate interests (securing our IT infrastructure), compliance with Swiss legal obligations, and, where applicable, your explicit consent for specific preferences.
Operational Use of Data
Zignalor uses collected information primarily for operational needs, including account provisioning, login authentication, efficient customer support, and system security monitoring. Analytical data is utilized to refine our market tools. Marketing communications are sent strictly on an opt-in basis; you may manage or withdraw these preferences within your user profile at any time.
Data Retention and Sharing
We do not sell your personal information. Data sharing is limited to strictly vetted service providers essential for our operations, such as cloud hosting, analytics partners, and support software providers. Your data is retained only for as long as necessary to fulfill the stated purposes or as required by Swiss law. For international data transfers, we employ standard contractual clauses and safeguards to ensure an adequate level of data protection.
Security Measures
We implement reasonable technical and organizational measures, including robust encryption and strict access controls, to protect your data from loss, manipulation, or unauthorized access. Please be aware that no electronic transmission or storage method can guarantee absolute security.
User Rights
You possess significant rights regarding your personal data, including the right to access, rectify, delete, restrict processing, data portability, and object to processing. To exercise these rights, please contact our support team. To protect your account, we require identity verification before processing privacy requests.
Policy Updates
Zignalor may update this Privacy Policy to reflect technical advancements or changes in legal requirements. Material changes will be communicated transparently via notifications on our platform.
Last updated: June 10, 2026